Have you ever wondered if makeup can be returned to Walmart? Well, you’re not alone! Many people are unsure of the return policy when it comes to beauty products. With the wide range of options available and the possibility of choosing the wrong shade or formula, it’s important to know if you can return makeup to Walmart and get your money back.

Returning makeup to Walmart is possible, but there are a few important details to keep in mind. Walmart has a generous return policy that allows customers to return most items within a specified time frame. However, when it comes to makeup, there are a few exceptions. For hygiene and safety reasons, opened makeup products cannot be returned. This policy ensures that customers receive fresh and unused products, maintaining high standards of quality and customer satisfaction. So, if you’re thinking of returning makeup to Walmart, make sure to keep the packaging intact and the product unopened.

can makeup be returned to walmart

Can Makeup be Returned to Walmart?

Makeup is an essential part of many people’s daily routine. Whether you’re experimenting with bold eyeshadow looks or want to achieve a flawless complexion, finding the perfect products is crucial. But what happens if you purchase makeup from Walmart and it doesn’t work out for you? Can you return it? In this article, we will explore the return policy at Walmart specifically related to makeup products.

Walmart’s Return Policy for Makeup

Walmart has a customer-friendly return policy for most products, including makeup. The return policy allows customers to return most items within 90 days of purchase, whether they were purchased in-store or online. However, there are a few conditions to keep in mind when returning makeup products at Walmart.

Firstly, the product must be in its original packaging with all the original accessories and components. This means that if you’ve already opened the makeup product and tried it out, you may not be able to return it, unless there is a specific issue with the product (such as a defect).

Secondly, Walmart requires a proof of purchase when returning the item. This can be the original receipt or an electronic copy of the receipt. It’s important to keep your receipt when purchasing makeup from Walmart, as it will make the return process smoother.

Lastly, certain makeup items may have additional restrictions due to hygiene reasons. These items may include mascara, eyelash glue, and certain skincare products. In these cases, Walmart may not accept returns for these specific items unless they are unopened and unused.

Steps to Return Makeup at Walmart

If you need to return makeup to Walmart, the process is relatively simple. Follow these steps to ensure a smooth return:

  • Ensure that the makeup product is eligible for return by checking if it meets the conditions mentioned in the return policy.
  • Gather the original packaging, accessories, and components of the makeup product.
  • Locate your proof of purchase, either the physical receipt or an electronic copy.
  • Visit the Customer Service desk at your nearest Walmart store or contact Walmart’s customer service if you made the purchase online.
  • Present the makeup product, along with the proof of purchase, to the customer service representative.
  • Explain the reason for the return and follow any additional instructions provided by the representative.
  • If the return is approved, you may receive a refund in the original form of payment or store credit.

Tips for Returning Makeup to Walmart

Returning makeup to Walmart can be a hassle-free experience if you keep the following tips in mind:

  • Keep your receipt: Always retain your receipt when purchasing makeup from Walmart. It serves as proof of purchase and is essential for a smooth return process.
  • Check the return policy: Before making a purchase, familiarize yourself with Walmart’s return policy to understand the conditions and eligibility for returns.
  • Test the product carefully: If you’re unsure about a makeup product, consider doing a patch test or swatching it in-store before purchasing. This can help you avoid the need for returns.
  • Ask for assistance: If you’re unsure about the return process or have any questions, don’t hesitate to ask for help from Walmart’s customer service representatives.
  • Be aware of special restrictions: Some makeup items, such as those mentioned earlier, may have specific return restrictions. Be sure to check if these apply to your purchase.

Advantages of Returning Makeup to Walmart

Returning makeup to Walmart offers several advantages:

  • Convenience: With numerous Walmart locations, returning makeup is convenient as there is likely a store near you.
  • Generous return window: Walmart’s 90-day return policy gives you ample time to decide if a makeup product is right for you.
  • Flexible refund options: Walmart offers refunds in the original form of payment or store credit, providing flexibility for future purchases.
  • Helpful customer service: Walmart’s customer service representatives are available to assist with returns and answer any questions.

Can I Return Opened Makeup to Walmart?

Returning opened makeup to Walmart is subject to certain conditions. While the general return policy at Walmart allows for open items to be returned within 90 days, makeup products are an exception due to hygiene concerns.

Walmart may not accept returns for opened makeup products unless there is a specific issue with the product, such as a defect or if it doesn’t meet the promised quality. In such cases, it’s best to reach out to Walmart’s customer service for assistance.

Key Takeaways: Can Makeup Be Returned to Walmart?

1. Yes, Walmart has a return policy for makeup products.

2. Makeup can be returned to Walmart within the specified return period.

3. The makeup must be in its original packaging and unused for a full refund.

4. Some makeup items may have specific return restrictions due to safety and hygiene concerns.

5. It’s important to check Walmart’s return policy for specific details and requirements.

Frequently Asked Questions

In this section, you will find answers to commonly asked questions about returning makeup to Walmart.

1. How long do I have to return makeup to Walmart?

You can return makeup to Walmart within 90 days of purchase. This applies as long as the product is unopened and in its original packaging. Keep in mind that some products, such as cosmetics or skincare items, may have different return policies due to health and safety regulations.

If you have opened the makeup and are unsatisfied with the product, it is best to check Walmart’s return policy or speak to a store associate for further assistance. They will guide you through the process and provide you with the appropriate options.

2. Can I return makeup to Walmart without a receipt?

Yes, you can return makeup to Walmart without a receipt. However, keep in mind that Walmart’s return policy states that the refund will typically be given in the form of store credit or gift card. The value of the refund may also be subject to the current selling price of the item.

If you do not have a receipt and wish to return makeup, it is always a good idea to bring a valid ID with you. This helps verify your identity and facilitates the return process.

3. What if the makeup I purchased is damaged or defective?

If you receive damaged or defective makeup from Walmart, you can return it for a refund or exchange. It is recommended to contact Walmart customer service or visit the nearest Walmart store as soon as possible to report the issue and initiate the return process.

Make sure to bring the damaged or defective makeup, along with the original packaging and any accompanying documentation, to facilitate the return process. Walmart’s customer service team will assist you further and ensure that you are satisfied with the resolution.

4. Can I return used makeup to Walmart?

Generally, Walmart does not accept returns for used makeup due to health and safety concerns. Once a makeup product has been opened and used, it is no longer eligible for return. It is crucial to consider this policy before making a purchase.

If you have any concerns about a specific makeup item you purchased at Walmart, it is recommended to consult their return policy or speak to a store representative for clarification.

5. What if I purchased makeup online from Walmart?

If you purchased makeup online from Walmart, you can generally return it by mail or in-store, depending on the item and the return options provided by Walmart. It is important to review the specific return instructions and guidelines provided with your online purchase.

For online purchases, you may need to initiate the return process through Walmart’s website or contact their customer service for assistance. They will guide you through the necessary steps to ensure a successful return or exchange.

can makeup be returned to walmart 2

Can you return used makeup to Walmart?

To answer the question, yes, makeup can be returned to Walmart.

If you are unhappy with your purchase or if the product is damaged, Walmart has a return policy that allows you to return the item and receive a refund or an exchange.


  • Maria J. Morrison

    Maria is a professional Beautician and his hobby is beauty & Personal care. she has been for the last 5 years and he loves makeup while on outings as well. Based on his experience with the different types of makeup. She is sharing his opinion about various makeup so that a beginner can get started the right way. Find him onTwitter here. Happy reading.